Claims and Billing Support

Prompt assistance with claims and billing inquiries

There is now widespread recognition of the value CGM can bring in improving diabetes control, and as a result, many of the nation's largest insurance companies, such as Aetna^® and UnitedHealthcare^®, are now providing coverage for this revolutionary technology.*

For your billing and claims questions, simply call or email us.

Hours: Monday through Friday, 7 a.m. to 5 p.m. (PST)
Toll-free phone number: 1-888-SEVENGO (1-888-738-3646)

• Press option 4 for claims and billing support

Toll-free fax number: 1-877-6DEXCOM (1-877-633-9266)
Email: CustomerService@dexcom.com

Click here for the insurance forms and other forms for ordering the SEVEN^® PLUS.

• *Each payor and plan has their own set of criteria that must be met. DexCom can provide information on current coverage decisions.