Dexcom CGM support

With our tutorials and FAQs, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM).
Image shown does not include required overpatch. Please be sure to follow instructions for using the overpatch.

Support and education

Dexcom CARE

Are you new to the Dexcom CGM System? Our Dexcom CARE team can help you get started.
  • Learn more about Dexcom CARE

Quick Start & User Guides

Access helpful Tutorials, Quick Start and User Guides for all Dexcom products and accessories.

Training and Videos

Browse our training videos to learn more about Dexcom CGM.

Need technical support?

Man unboxing Dexcom
Image of overpatches

Request Dexcom G6 sensor overpatches

Man looking at smartphone

Chat with live tech support

man holding g7 product box

Upgrading to Dexcom G7 is simple if you use Dexcom G6!

Dexcom G7 has all the capabilities you know and love about Dexcom G6, with some amazing new upgrades; we can’t wait for you to experience it.
Click the link below to learn more about upgrading.
  • Upgrading to Dexcom G7
Woman holding smartphone with glucose levels, showing sensor on lower abdomen

Browse Dexcom FAQs

Find answers to your questions about Dexcom Systems, software and diabetes.
Image shown does not include required overpatch. Please be sure to follow instructions for using the overpatch.
Man happily showing woman phone screen
Dexcom Care Logo

Interested in getting Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.
  • Take the next step

Contact Dexcom

Can’t find what you’re looking for? Contact our customer support team who can help you.
Compatible smart devices sold seprately. For a list of compatible devices, visit dexcom.com/compatibility *To learn more about insulin pump integrations and compatibility with Dexcom G6, visit dexcom.com/g6/integrations-and-compatibility.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G7 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G7 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
 
Privacy PolicyTerms of Use

LBL-1001419 Rev008

LBL-1001887 Rev004

© Dexcom, Inc. All rights reserved.

US flag

US