Your Dedicated Team of Specialists
Whether you need help getting started on a Dexcom Continuous Glucose Monitor (CGM), reorder sensors & other products, or assistance with your product, our support teams are here to assist you every step of the way. We have a nationwide team of Clinical Education Specialists, Sales Support & Technical Support standing by, ready to help you.
Sales Support & Insurance Coverage
For help with first-time orders, re-orders, tracking shipments, insurance coverage, and locating a Dexcom representative in your area.2
For Dexcom product questions and troubleshooting issues.1
Toll-free fax: 1-877-633-9266
Our team of Dexcom trainers and CDEs are here to help you get started on your new Dexcom and provide on-going support as you discover the value of CGM.
(training inquiries only)
Billing and Reimbursement
Support for billing and reimbursement issues.2
- Dexcom Technical Support does not offer medical advice.
- Each payor and plan has their own set of criteria that must be met. DexCom can provide information on current coverage decisions.