Claims and Billing Support
Prompt assistance with claims and billing inquiries
There is now widespread recognition of the value CGM can bring in improving diabetes control, and as a result, many of the nation's largest insurance companies, such as Aetna® and UnitedHealthcare®, are now providing coverage for this revolutionary technology.*
For your billing and claims questions, simply call or email us.
Hours: Monday through Friday, 7 a.m. to 5 p.m. (PST)
Toll-free phone number: 1-888-SEVENGO (1-888-738-3646)
Toll-free fax number: 1-877-6DEXCOM (1-877-633-9266)
Email: CustomerService@dexcom.com
Click here for the insurance forms and other forms for ordering the SEVEN® PLUS.
*Each payor and plan has their own set of criteria that must be met. DexCom can provide information on current coverage decisions.
