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How do I install the Update Tool?

Using the Dexcom Update Tool is similar to doing software updates on your computer. In order to get the latest software that Dexcom has to offer, you will first need to install the Dexcom Update Tool.

Access the Dexcom Update Tool here:
https://store.dexcom.com/update-tool

If you do not already have a Dexcom online account, you will need to create one in order to install the Update Tool.

Visit the User Guide for instructions to download/install the Update Tool on either a Windows or Macintosh computer

 

Precaution: If you use Dexcom CLARITY® Diabetes Management Software, use it to download your receiver data before using the Dexcom Update Tool. Updating your receiver software will permanently erase all stored data from the receiver. Updating your receiver software will reset your alerts and alarms. Consult your Dexcom G5 Mobile User to guide for more information related to setting alerts and alarms.

LBL015603 Rev001

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.