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How do I reset my password?

You can reset your password either through the Dexcom Share App or online store

Reset your password through the Dexcom Share App:

  1. Press the “Forgot Password” link in the Login screen
  2. Enter the Sharer’s username and press the “Submit” button. An email containing the password will be sent to the email address used to set up their Dexcom account.
  3. Once the email is received, open it on the same iPhone or iPod Touch that has the Dexcom Share App. Press the “Reset Password” button.

Reset your password through the online store:

  1. Go to https://store.dexcom.com/user/password.
  2. Enter the username and press the “Submit” button. An email containing the password will be sent to the email address used to set up their Dexcom account.
  3. The email will contain a link to reset the password.

 

 

Online Account FAQ Topics:

LBL-012281 Rev01

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.