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Whether you need help getting started with your Dexcom® SEVEN® PLUS or having trouble, we want to make sure you have the answers you need. You can search the questions on this page, watch the tutorial, or call us at 1.888.738.3546.

  • What Medication Should I Avoid With My Dexcom SEVEN PLUS System?
  • What Does Error 0 Mean?
  • How Do I Charge My Receiver?
  • Why Does the Out of Range Antenna Icon Appear?
  • Where is My Receiver Serial Number?
  • What Does Error 1 Mean?
  • What Metal is the Sensor Wire?
  • Why is There a Difference Between My BG Meter and Dexcom Values?
  • Is My Dexcom SEVEN PLUS Waterproof?
  • How Do I Manually Stop a Sensor Session Before Day Seven, If I Want to End My Session Early?
  • What is the Snooze Feature?
  • What Do the Three Question Marks (???) Mean on the Receiver?
  • Where can I Wear my Sensor?
  • What Does It Mean to Calibrate?
  • What are the Contraindications for my Dexcom SEVEN PLUS System?
  • Why is the Trend Arrow Not Displayed on My Receiver?
  • What is the Maximum Distance at Which the Receiver and Transmitter Communicate?
  • What is the Start-up Initialization Time?
  • What is the Recommended Storage Condition for My System?
  • How Do I Turn On My Receiver?
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©2011 Dexcom, Inc. All rights reserved. This product is covered by U.S. patent.
Dexcom®, SEVEN®, STS®, BETWEEN THE LINES™, STAY BETWEEN THE LINES®, TAKE CONTROL — LIVE UNINTERRUPTED®,
LIVE UNINTERRUPTED™, DEXCOM DM®, DEXCOM DATA MANAGER®, OpenChoice™, and SenSync™ are trademarks and registered trademarks of Dexcom, Inc. All other trademarks and registered trademarks are the property of their respective owners.

Customer Care: 1-888-738-3646
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