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What does the hour glass icon mean?

This icon means the transmitter and the sensor are not communicating. Make sure your transmitter is properly stored in the sensor pod. If the icon does not go away within three hours, contact our Technical Support team for further assistance.

Dexcom G4 PLATINUM (Adult) FAQ Topics:

LBL013382 Rev002

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.