Frequently Asked Questions

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Dexcom G5 Mobile CGM System FAQs

Dexcom CLARITY FAQ

Dexcom FOLLOW App FAQs

Dexcom G4 PLATINUM (Adult)

Dexcom G4 PLATINUM (Pediatric)

Suggested FAQs

What Can I Do if My New G5 Transmitter is not Pairing to my Receiver or Smart Device?I’m having trouble downloading/installing the Dexcom G5 Mobile app for Android – what should I do?How Can I Reinforce my Sensor Adhesion?Is Dexcom covered by Medicare?How do I insert my sensor?How to choose Vibrate only for G5 mobile app Why is my Transmitter not pairing with the G5 Mobile Android App?