To place an order directly with Customer Service:
1. Obtain a prescription (or certificate of medical necessity) for a continuous glucose monitor from your doctor
NOTE: The FDA requires the prescription be from
a clinic or medical site that has been trained by
DexCom on the use of the Seven System. If you are
unsure if your doctor’s office has received
this training, please contact Customer Service at
1-877-DEXCOM4 (1-877-339-2664)
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| 2. Send in your prescription |
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DexCom Toll-free fax: |
1-877-633-9266 |
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Or you may mail it to: |
DexCom, Inc.
ATTN: Customer Service
5555 Oberlin Drive
San Diego, CA 92121 |
Your doctor or local DexCom representative can also send in your prescription.
3. Call us Call us Toll-Free at 1-877-DEXCOM4
(1-877-339-2664)
to order
Choose 1 for Customer Service
Please have the following information ready in order to get your Seven System Starter Kit shipped to you as soon as possible:
- Your name
- Date of birth
- Billing and shipping addresses
- Phone number
- Credit card number and expiration date
Please note that supplies and replacements can be purchased through the DexCom online store. New orders are handled through Customer Service.
DexCom Online Store
Supplies and replacements can be re-ordered through the DexCom online
store. New orders for the Seven System are handled only through Customer
Service.
New users
Register on our website by Clicking
Here.
New users must provide registration information to DexCom. After
your information is confirmed and is on file, DexCom will inform you
via e-mail that you are able to purchase products via the web.
Registered Users
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