Need phone support? Request a callback. Visit our improved Help page for answers to frequent questions

Subscription Program

I’m new to Dexcom ONE, should I start by joining the Dexcom ONE Flexi Subscription Plan?

Last Updated · November 3, 2022

We suggest that those who are new to Dexcom ONE start by ordering the Starter Kit . Our Starter Kit is available as a one-time offer for customer’s new to Dexcom. In it you will receive enough to trial Dexcom ONE for either 10 or 30 days. Trying it out for 30 days should give you enough time to decide if you’d like to continue by signing up for the Dexcom ONE Flexi Subscription Plan.

† For a list of compatible smart devices, please visit

5-step learning journey

Discover education resources, organised in a 5-step journey, to learn key information about your Dexcom ONE CGM system, from getting started, your first 10 days, to using Dexcom ONE in the long run.

Step 1: The basics of CGM
Step 2: Getting started
Step 3: Your first 10 days
Step 4: Using Dexcom ONE in the long run
Step 5: Understand your Diabetes trends