CGM Basics

What if my smartphone is NOT compatible with Dexcom ONE?

Last Updated · November 3, 2022

If your device is not compatible, you may not be able to download the Dexcom ONE app, or it may not work properly. Before upgrading your smart device or its operating system, check Dexcom compatibility. Automatic updates of the app or your device operating system can change settings or shut down the app. Always update manually and verify correct device settings afterward.

5-step learning journey

Discover education resources, organised in a 5-step journey, to learn key information about your Dexcom ONE CGM system, from getting started, your first 10 days, to using Dexcom ONE in the long run.

Step 1: The basics of CGM
Step 2: Getting started
Step 3: Your first 10 days
Step 4: Using Dexcom ONE in the long run
Step 5: Understand your Diabetes trends