I received a Brief Sensor Issue Alert. What does this mean?
Your sensor is temporarily unable to measure glucose.
To correct the issue:
- Check the transmitter. Is it snapped into its holder?
- Wait up to 3 hours while Dexcom ONE fixes itself.
- If not corrected after 3 hours, go to dexcom.com to place a product support request.
You won’t receive sensor readings or alerts until fixed. Use your meter for treatment decisions.
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