Dexcom

Updating Your Device Software

Why am I being asked to update my phone’s operating system (OS) to continue getting Dexcom app updates?

Device Upgrades

Using the Follow App

Sensor Adhesion Issues

How can I avoid irritated or sensitive skin caused by the sensor adhesive?

Troubleshooting (Setting Up Your System)

I’m having trouble getting started - what should I do?

Using Your Sensor and Transmitter

Can the sensor be restarted after 10 days?

Setting Up Your Smartphone or Receiver

CGM Accuracy and Studies

My CGM values seem inaccurate

Pairing and Connectivity Issues

Why am I receiving signal loss for over an hour on my smart device?

Setting up Sharing and Dexcom CLARITY

Troubleshooting (CLARITY/Studio Reporting Software)

Who should I contact if I have questions regarding Dexcom CLARITY?

Exporting and Sharing Reports

How do I access past data from Dexcom STUDIO?

Using Your Receiver

Using the Dexcom CGM App

Software Updates

How soon will Dexcom support new operating system (OS) versions after they are released?

Understanding Data and Trends

Why is my trend arrow missing?

Troubleshooting (Using Your Dexcom CGM)