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Join Hello Dexcom

Due to increased demand, we are not currently enrolling new Hello Dexcom patients. Please register your interest, or request information about Dexcom G6 using the link below.



How It Works

Joining Hello Dexcom is easy

  1. Sign Up
    Sign up online to see if you qualify for the program.
  2. Get Your Dexcom G6
    Get your Dexcom G6 in the mail and activate it using your information.
  3. Start your Journey
    Try it out during our guided journey, with the option to join the Dexcom family at the end.

Common Questions

Who is eligible for this program?

Those who are new to Dexcom and have type 1 diabetes (adults and children) are eligible to join the Hello Dexcom program.

What should I expect in the Hello Dexcom box?
  • Your patient activation card to help begin your journey
  • One 10-day sensor and simple applicator
  • One Dexcom G6 transmitter with a 3-month life
  • An easy-to-follow setup guide and instructions for use
Is there a cost for participating in this program?

There is no cost for participating in the Hello Dexcom program.

How long does the Hello Dexcom program last?

Your sensor will last for 10 days after activation. If you would like some extra time, you can request an additional sensor to extend your trial period. You’ll also receive options on how to join the Dexcom family permanently throughout the program.

Do I need a doctor to insert the Dexcom G6 sensor?

No: You can easily insert the sensor yourself at home. You will receive all the support you need to get started through our online training resources.

How will I receive information and alerts from my Dexcom G6?

You’ll need a compatible smart device as part of this experience: There is no receiver included as part of the Hello Dexcom program.

What if I have additional questions about this program?

You can contact Dexcom at [email protected] with any questions.

WARNING: Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use and all indications, contraindications, warnings, precautions, and cautions may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from G6 do not match your symptoms or expectations, use a fingerstick blood glucose value from your blood glucose meter to make diabetes treatment decisions. Seek medical attention when appropriate. Please review the product instructions before using the G6. Indications, contraindications, warnings, precautions, cautions, and other important user information can be found on the Dexcom website and in the product instructions that are included with, or accompany, the G6. Discuss with your healthcare professional how you should use the information displayed on the G6 to help manage your diabetes. The product instructions contain important information on troubleshooting the G6 and on the performance characteristics of the system.

* If your glucose alerts and readings from the G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.