Find answers to your questions about Dexcom Systems, software and diabetes.
Press the applicator more firmly against your skin before pushing the button.
Follow the insertion instructions carefully. Extra care may help you keep your sensor on for the entire sensor session.
Refer to the Dexcom G7 User Guide for information on Dexcom G7 accuracy.
Some people may be sensitive to the sensor adhesive, so extra care can help. Follow the insertion instructions carefully, review the site preparation tips and consider these points.
The 'Bluetooth is off' alert means this function is turned off. It will either show as App Bluetooth is off or Phone Bluetooth is off. Bluetooth must be on to get glucose information on your smart device. Refer to your smart device guide to turn on your Bluetooth.
The Dexcom G7 sensor can only connect with one smart device at a time. If you get a new smartphone, for example, you need to go into your old smartphone's Bluetooth settings and turn Bluetooth off.