Using Clarity Reporting Software
Troubleshooting (Clarity/Studio Reporting Software)
Why am I not seeing data in Dexcom Clarity or in my third-party application?
You have consented to share your data with Dexcom during or after account set-up, and consented to sharing with compatible connected applications or devices.
Who should I contact if I have questions regarding Dexcom Clarity?
Please contact your local Dexcom representative.
Setting Up Sharing and Dexcom Clarity
How do I know when Dexcom Clarity has been updated?
For every release, a notification banner is posted at the top of the Dexcom Clarity on the day of the release.
What is a low utilization day?
When the low utilization filter is applied, days with less than 50% CGM data capture will display.
How can I customize Dexcom Clarity?
In Dexcom Clarity, use the Settings page to customize data display and sharing.
How are ranges defined for Time in Range?
Time in Range is the percentage of time that glucose levels are in low, target and high ranges.
Understanding Data and Trends
How are the Daily and Hourly Statistics calculated?
Daily statistics are calculated values for the individual day of the week over the date range selected.
What is the AGP Report?
The Ambulatory Glucose Profile (AGP) is a licensed, standardized glucose report created by the International Diabetes Center (IDC).
Exporting and Sharing Reports
How do I access past data from Dexcom STUDIO?
At this time, there is no mechanism to import the data from Dexcom STUDIO into Dexcom Clarity.
Managing Your Online Account
Do I need a Dexcom account to access Dexcom Clarity?
Yes. If you currently use the Dexcom G5 Mobile Continuous Glucose Monitoring (CGM)
Using Your Receiver
How can I share my data using a Dexcom Receiver?
If you upload your receiver to the Clarity home user account, you can share your home user account data with your health care provider.