I received a Brief Sensor Issue Alert. What does this mean?

Your sensor is temporarily unable to measure glucose.
Your sensor has a temporary issue. During the first day of a sensor session, but it can happen anytime. It usually fixes itself within 3 hours.
Don't remove sensor. Use blood glucose meter for treatment decisions.
Check your sensor. Tap Help in app for more information on troubleshooting.
If Brief Sensor Issue continues for more than 3 hours, contact Dexcom Technical Support or phone 1300 851 056.
Brief Sensor Issue may lead to Sensor Failed alert.

MAT-6885

Privacy PolicyTerms of UseSafety InformationTrust CenterCompatibilityDownloads and GuidesCareers

MAT-4989

MAT-6885

© 2024 Dexcom, Inc. All rights reserved.

AU flag

AU

Change region