Dexcom G6 Compatibility FAQ
Updating Your Device Software
Why am I being asked to update my phone's operating system (OS) to continue getting Dexcom app updates?
Each year we assess whether to keep supporting older Operating Systems (OS) for Dexcom apps.
Compatible Software and Apps
What Smart Device Operating Systems are compatible with Dexcom Apps?
A list of the Apple Operating Systems (iOS) and Android Operating Systems compatible with each Dexcom app are available at dexcom.com/compatibility.
What are the computer and software requirements for Dexcom Clarity?
A broadband network connection of 1.5 Mbps or more is required to install the software from the web, upload data or view the online User Guide.
Using the Follow App
What devices and software are compatible with Dexcom apps?
Visit Dexcom compatibility to determine if your device is compatible.
What is the Android Do Not Disturb Permission?
Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0. Safety is Dexcom's top priority, so this new app permission is required to ensure you always get the Urgent Low alarm and important Dexcom alerts even when you put your phone in the most restrictive Do Not Disturb setting.
Software Updates
How soon will Dexcom support new operating system (OS) versions after they are released?
Dexcom tests all apps on new OS versions, including public betas, after the OS is released.
Setting Up Your Smartwatch and Accessories
Can I view my Dexcom CGM data on an Android Wear watch?
Yes, you can check your CGM on your wrist! The Android app supports Android Wear watches to discreetly view your glucose reading, trend arrow, and trend graph.