Troubleshooting Dexcom Follow
Using the Follow App
What are the recommended iPhone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.
What is Dexcom Follow?
Remotely monitor a Dexcom CGM user's glucose with the Dexcom Follow app.
What is the Android Do Not Disturb Permission?
What is the Android Do Not Disturb Permission? Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0.
How do I follow using my new smart device?
If you're changing your smart device, install the Dexcom Follow app on your new device. Your Sharer must remove you from their Followers, then invite you again.