Why am I not seeing data in Dexcom Clarity or in my third-party application?
In order to receive and see your Dexcom CGM data in Dexcom Clarity and your third-party apps and devices (e.g. Glooko app), please ensure the following settings:
You have consented to share your data with Dexcom during or after account set-up, and consented to sharing with compatible connected applications or devices.
In your CGM app, ensure you have turned on Share.
Ensure you have at least one active Follower.
You have authorised Dexcom Clarity and/or the third-party application to receive your Dexcom CGM data.
You have an active Internet connection on your phone.
In your CGM app, ensure you have turned on Share.
Ensure you have at least one active Follower.
You have authorised Dexcom Clarity and/or the third-party application to receive your Dexcom CGM data.
You have an active Internet connection on your phone.
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