Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

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Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0.

What is the Android Do Not Disturb Permission? 

To see the last 24 hours of Sharer&#x27;s glucose readings: All Follow version users can tap the 24 hour button on your Sharer&#x27;s page. Follow version 4.0 and up users may also turn the smart device sideways to see more detailed data.

How can I see the last 24 hours of my Sharer&#x27;s glucose readings?

There are several reasons you may not receive expected notifications.

Why am I not getting glucose notifications?

Yes, you can choose which glucose notifications you receive for each Sharer.

Can I customize notification settings?

The latest Follow release contains important updates to the app that improve user experience and enable Dexcom to better serve its customers.

Why was I asked to update my Dexcom Follow app?

Remotely monitor a Dexcom CGM user&#x27;s glucose with the Dexcom Follow app. 

What is Dexcom Follow?

Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. App PauseOn Android 10 and above, Pause temporarily disables apps. 

What are the recommended Android phone settings?

Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. Screen Time&#x27;s Downtime and App Limits can temporarily disable apps.

What are the recommended iPhone settings? 

Yes, the Follow App works the same way as it did with the Dexcom G5 Mobile. New followers - Download the Dexcom Follow app from the Apple App Store or Google Play Store.

Does the Follow App work with G6? 

Yes, you get Follow notifications when the app is closed.

Will I receive notifications if the Follow app is closed?

Dexcom Share is a feature within the G6 app that allows for remote monitoring. One person, (the Sharer) may share their CGM data with another person (the Follower).

Sharing Dexcom G6 with Followers

Using the Follow App

What is the Android Do Not Disturb Permission?

How can I see the last 24 hours of my Sharer's glucose readings?

Why am I not getting glucose notifications?

Can I customize notification settings?

Using the Dexcom CGM App

How do I share my G6 glucose data with followers?