Dexcom Follow Compatibility FAQ
Using the Follow App
Does the Follow App work with G6?
Yes, the Follow App works the same way as it did with the Dexcom G5 Mobile.
What are the recommended Android phone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. App PauseOn Android 10 and above, Pause temporarily disables apps.
What are the recommended iPhone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. Screen Time Screen Time's Downtime and App Limits can temporarily disable apps.
Setting Up Follow on a New Device
What smart phones are compatible with the Follow app?
iOS and Android platforms are compatible for Followers. To view the latest supported devices, visit http://www.dexcom.com/compatibility
What devices and software are compatible with Dexcom apps?
Check Dexcom’s compatibility chart <https://www.dexcom.com/compatibility> before updating your smart device or mobile operating system (OS). Dexcom tests its apps for compatibility on new OS versions after they’re released.