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Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. App PauseOn Android 10 and above, Pause temporarily disables apps.

What are the recommended Android phone settings?

Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.

What are the recommended iPhone settings?

iOS and Android platforms are compatible for Followers. To view the latest supported devices, visit http://www.dexcom.com/compatibility 

What smart phones are compatible with the Follow app? 

Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0. Safety is Dexcom&#x27;s top priority, so this new app permission is required.

What is the Android Do Not Disturb Permission?

The latest Follow release contains important updates to the app that improve user experience and enable Dexcom to better serve its customers.

Why was I asked to update my Dexcom Follow app?

Yes, the Follow App works the same way as it did with the Dexcom G5 Mobile. New followers - Download the Dexcom Follow app from the Apple App Store or Google Play Store.

Does the Follow App work with G6?

Yes, the Dexcom Follow app works the same way as it did with the Dexcom G6 app on compatible smart devices.

Follow App for Family & Friends

Follow App for Family & Friends topics

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