What does the “Bluetooth is off” alert mean?

The 'Bluetooth is off' alert means this function is turned off. It will either show as App Bluetooth is off or Phone Bluetooth is off. Bluetooth must be on to get glucose information on your smart device*. Refer to your smart device guide to turn on your Bluetooth.
*Compatible smart devices sold separately. To view a list of compatible smart devices, visit dexcom.com/compatibility

MAT‑11165

This device is a registered medical device under Act 737. MDA Registration No.: GC4609424-190288. Advertisement Approval MDAMD 080/2026
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Dexcom, Dexcom ONE+ and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.
Always read the label and use only as directed. Read the warnings available on dexcom.com/downloadsandguides before purchasing. Consult your healthcare professional to see if this product is right for you. This product is a continuous glucose monitoring system indicated for the management of (type 1, type 2, gestational) diabetes in people age 2 years and older where self-monitoring of blood glucose (SMBG) is indicated.
This device is a registered medical device under Act 737. MDA Registration No : GC4609424-190288

MAT-12312

• MAT‑11165

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