Dexcom G6 CGM System
General
I lost my sensor code. What do I do?
Without your sensor code, you’ll need to calibrate twice after your 2-hour sensor warmup is complete, a third time 12 hours later, a fourth time 12 hours after that, and then once every 24 hours.
How long does the Dexcom G6 transmitter last?
A G6 transmitter lasts for three months (same as G5 Mobile).
Do I need to use my receiver?
You have the option to use only the app, only the receiver, or both at the same time.
How can I avoid iritated or sensitive skin caused by the sensor adhesive?
Please find the answer here
App
Is there a new app for the G6?
Yes, the Dexcom G6 app will be available for free download in the Google Play and Apple App Stores. The Dexcom G5 Mobile App will not work with a G6 System and vice versa.
What smart phones are compatible with the Follow app?
iOS and Android platforms are compatible for Followers. To view the latest supported devices, visit http://www.dexcom.com/compatibility
What are the recommended phone settings for the Dexcom G6 app?
Choose the phone you’re using to find out what the recommended phone settings are when using Dexcom G6 app.
What smart devices are compatible with the G6?
A variety of iOS and Android smart devices are compatible with G6. Compatibility is listed here: www.dexcom.com/compatibility
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