Using Your Dexcom CGM System
Using the Follow App
Will I receive notifications if the Follow app is closed?
Yes, you get Follow notifications when the app is closed.
Will I receive notification sounds if my smart device is muted, on vibrate or set to Do Not Disturb?
No, your smart device must have sound enabled to receive notification sounds.
What are the recommended iPhone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected. Screen Time Screen Time's Downtime and App Limits can temporarily disable apps.
Does the Follow App work with G6?
Yes, the Follow App works the same way as it did with the Dexcom G5 Mobile. New followers - Download the Dexcom Follow app from the Apple App Store or Google Play Store.