Dexcom ONE+ CGM System

Using your Dexcom ONE+ CGM System

What is optional calibration?

Calibrating your Dexcom ONE+ is optional. The Dexcom ONE+ and systems are designed to work properly without calibrations.
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Are there any iPhone/iOS settings I should or shouldn’t use with my Dexcom ONE+ app?

Here are some recommended settings for iPhone devices, to help ensure you get all Dexcom ONE+ app alerts and sensor readings.

Are there any Android/OS settings I should or shouldn’t use with my Dexcom ONE+ app?

Here are some recommended settings for Android devices, to help ensure you get all Dexcom ONE+ app alerts and sensor readings.

How do I share my glucose data with the Apple Health app?

Apple Health consolidates health data from your smartphone, smartwatch, and third party apps, including Dexcom ONE+.

Setting up your DexcomONE+ CGM System

Where do I insert my Dexcom ONE+ sensor?

All Dexcom ONE+ users can insert their sensors on their abdomen or the back of their upper arms.

Troubleshooting your DexcomONE+ CGM System

What does the Signal Loss alert mean?

Your display device may be too far from your sensor or there may be something, such as a wall or water, between your sensor and your display device.

Android™ 15 is compatible, but I am still experiencing Signal Loss.

If you are experiencing Signal Loss after pairing a sensor you may not have the latest version of Android 15.

Replacing your DexcomONE+ sensor

How do I replace my sensor and start a new sensor session?

Each sensor session lasts up to 10 days with a 12-hour grace period at the end. The grace period gives you more time to replace your sensor, so you can do it when it's convenient for you.

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