Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

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If you&#x27;re changing your smart device, install the Dexcom Follow app on your new device. Your Sharer must remove you from their Followers, then invite you again.

How do I follow using my new smart device?

Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.

What are the recommended iPhone settings? 

Remotely monitor a Dexcom CGM user&#x27;s glucose with the Dexcom Follow app.

What is Dexcom Follow?

Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0.

What is the Android Do Not Disturb Permission? 

Yes, you get Follow notifications when the app is closed.

Will I receive notifications if the Follow app is closed?

No, your smart device must have sound enabled to receive notification sounds.

Will I receive notification sounds if my smart device is muted, on vibrate or set to Do Not Disturb?

Yes, the Follow App works the same way as it did with the Dexcom G5 Mobile. New followers - Download the Dexcom Follow app from the Apple App Store or Google Play Store.

Does the Follow App work with G6?

The latest Follow release contains important updates to the app that improve user experience and enable Dexcom to better serve its customers.

Using Your Dexcom CGM System

Using the Follow App

How do I follow using my new smart device?

What are the recommended iPhone settings?

What is Dexcom Follow?

What is the Android Do Not Disturb Permission?