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Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.

What are the recommended iPhone settings? 

What are the recommended Android phone settings?

To see the last 24 hours of Sharer&#x27;s glucose readings:All Follow version users can tap the 24 hour button on your Sharer&#x27;s page

How can I see the last 24 hours of my Sharer&#x27;s glucose readings?

No, your smart device must have sound enabled to receive notification sounds.

Will I receive notification sounds if my smart device is muted, on vibrate or set to Do Not Disturb?

If you&#x27;re changing your smart device, install the Dexcom Follow app on your new device. Your Sharer must remove you from their Followers, then invite you again.

How do I follow using my new smart device?

Yes, you get Follow notifications when the app is closed.

Will I receive notifications if the Follow app is closed?

Check Dexcom&#x27;s compatibility chart &lt;https://www.dexcom.com/compatibility&gt; before updating your smart device or mobile operating system (OS). Dexcom tests its apps for compatibility on new OS versions after they&#x27;re released.

What devices and software are compatible with Dexcom apps?

The latest Follow release contains important updates to the app that improve user experience and enable Dexcom to better serve its customers.

Dexcom Follow App