Why can’t I press the applicator button?
Press the applicator more firmly against your skin before pushing the button. You can’t press the applicator button until you push the applicator so firmly against your skin that the clear safety guard pushes in. Then the button activates, and you can press it to insert the sensor.
If after following these steps, the applicator button still does not activate, please contact Dexcom Technical Support for product troubleshooting inquiries.
Toll-Free +65 8001206283
DDI: +65 67979795 (if calling from overseas)
Toll-Free +65 8001206283
DDI: +65 67979795 (if calling from overseas)
LBL-1003716 Rev 003