Why is the Dexcom G7 Apple Widget displaying "---" and not my glucose number?
The widget changes for different situations, such as these:
- “ ---”: Displays where there's no sensor reading available. The operating system limits the number of times a widget can be updated each day. When the widget hasn't updated as expected, it will show ”---” instead of a sensor reading and there will be a gap in the trend graph.
- No Alerts banner and “---”: Displays when there's an alert that prevents you from seeing a sensor reading, such as Signal Loss. There will be a gap in the trend graph.
- To open the G7 app, just tap the widget. This will direct you right to the Dexcom G7 App to get your glucose reading when the widget is showing "---".
MAT-5095