en-ca Compatibility Country Selector Link

es-ar Country Selector Link

en-au Country Selector Link

en-bh Country Selector Link

de-be Country Selector Link

fr-be Country Selector Link

nl-be Country Selector Link

en-ca Country Selector Link

fr-ca Country Selector Link

da-dk Country Selector Link

de-de Country Selector Link

et-ee Country Selector Link

es-es Country Selector Link

en-ee Country Selector Link

sv-fi Country Selector Link

fr-fr Country Selector Link

en-hk Country Selector Link

hr-hr Country Selector Link

en-is Country Selector Link

en-ie Country Selector Link

en-il Country Selector Link

it-it Country Selector Link

en-jo Country Selector Link

en-kw Country Selector Link

lv-lv Country Selector Link

en-lb Country Selector Link

lt-lt Country Selector Link

fr-lu Country Selector Link

de-lu Country Selector Link

hu-hu Country Selector Link

en-my Country Selector Link

en-mt Country Selector Link

nl-nl Country Selector Link

en-nz Country Selector Link

nb-no Country Selector Link

en-om Country Selector Link

pl-pl Country Selector Link

pt-pt Country Selector Link

en-qa Country Selector Link

ro-ro Country Selector Link

en-sa Country Selector Link

de-ch Country Selector Link

en-sg Country Selector Link

sl-si Country Selector Link

sk-sk Country Selector Link

en-za Country Selector Link

fr-ch Country Selector Link

fi-fi Country Selector Link

sv-se Country Selector Link

it-ch Country Selector Link

tr-tr Country Selector Link

en-ae Country Selector Link

en-gb Country Selector Link

en-us Country Selector Link

es-us Country Selector Link

de-at Country Selector Link

cs-cz Country Selector Link

el-gr Country Selector Link

bg-bg Country Selector Link

he-il Country Selector Link

ar-il Country Selector Link

ar-jo Country Selector Link

ar-ae Country Selector Link

ar-bh Country Selector Link

ar-kw Country Selector Link

ar-sa Country Selector Link

ar-qa Country Selector Link

ar-om Country Selector Link

ar-lb Country Selector Link

ja-jp Country Selector Link

ko-kr Country Selector Link

Choose your country or region

Dexcom is available in the following countries.

Dexcom

Global Notification Banner

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

https://dexcom.com/content/footer-international

global-international-footer

en-us/start -- US Lead Gen Form Page

Get Started with Glucose Sensing

Visit the Dexcom-Omnipod Technical Support FAQ page for information about who to contact for system support when using Dexcom G7 15 Day with Omnipod 5 pump.

Who do I call for technical support on Dexcom G7 15 Day with Omnipod 5? 

Learn who to contact for support if you use Omnipod 5 pump with Dexcom G7 or G6 and experience connection issues, sensor pairing or other system errors.

I use the Omnipod 5 with Dexcom G7, who to contact?

Yes, you can use a Dexcom G7 15 Day CGM sensor with iLet Bionic Pancreas or Omnipod 5. For users of Tandem t:slim X2 or Tandem Mobi, integration is coming soon.

I am on an AID system or connected pump, can I upgrade to G7 15 Day?

The Dexcom G7 15 Day CGM System will be marked by the Dexcom G7 15 Day product logo on the sensor packaging. Learn more.

How do I know if I have a Dexcom G7 15 Day sensor or G7?

Yes, all Dexcom G7 15 Day CGM sensors are compatible with the Omnipod 5 insulin pump for diabetes management.

Will all Dexcom G7 15 Day sensors work with Omnipod 5?

Dexcom G7 15 Day CGM system and Omnipod 5 pump can now be used together. Learn how to ask your healthcare provider to send a prescription and order.

I&#x27;m new to Dexcom and Omnipod, how do I get G7 15 Day sensor and Omnipod 5?

No. Even though the Omnipod 5 pump is approved for ages two and up, the Dexcom G7 15 Day CGM sensor is only approved for adults 18 years and older.

Can kids use Dexcom G7 15 Day sensor with Omnipod 5 pump?

If you&#x27;re using Omnipod 5 pump, make sure you have Pods that are compatible with both Dexcom G6 and G7 CGM, which will be compatible with Dexcom G7 15 Day.

Do I need to upgrade Omnipod 5 to connect with Dexcom G7 15 Day?

Dexcom G7 CGM system is compatible with Omnipod 5 insulin pump; find information about integration, coverage, pairing and how to get started with Omnipod 5.

Omnipod 5 and Dexcom G7 Compatibility FAQs

If your insulin pump isn’t connecting to your Dexcom G7 CGM, it could be due to compatibility issues, Bluetooth settings, or software updates. 

Why is my automated insulin pump not connecting to my Dexcom G7 continuous glucose monitoring (CGM) system? 

Yes, Dexcom G7 15 Day CGM will connect with compatible automated insulin delivery systems at launch. Learn more about connected insulin pumps and pens.

Will Dexcom G7 15 Day be compatible with connected AID systems?

Yes, with Dexcom G7 15 Day, you can use your Dexcom receiver when paired with the Omnipod 5 Automated Insulin Delivery System.

Does the Dexcom receiver work with the Dexcom G7 15 Day sensor and Omnipod 5 Automated Insulin Delivery System?

Get answers to your questions about Dexcom G7 CGM System integration with Tandem t:slim X2 insulin pump, system connection, insurance coverage, and prescription.

Dexcom G7 &amp; Tandem t:slim X2 insulin pump FAQs

To find out if you are eligible for a Dexcom G7 15 Day CGM sensor, contact your medical device supplier or pharmacy to determine your eligibility.

When am I eligible to order a Dexcom G7 15 Day sensor?

Tandem continues to work closely with Dexcom to ensure compatibility with the Dexcom G7 15 Day system as soon as possible. Check back soon.

When will Dexcom G7 15 Day integrate with Tandem t:slim X2 and Mobi? 

Yes. For t:slim X2 you must be on t:slim X2 pump SW version 7.10.4 or above, as well as Tandem t:slim mobile app version 2.12 or above. For Tandem Mobi system, you must be on Mobi pump SW 7.9.1 as well as Tandem Mobi mobile app version iOS 3.6/Android 3.5.4 or above in order to pair with G7 15 day sensors.

Do I need to upgrade my Tandem t:slim or Tandem Mobi pump to connect with G7 15 Day?

Find answers to questions about Dexcom G7 CGM System and iLet Beta Bionic Pancreas Insulin Pump connection, getting started, ordering or upgrading to G7.

iLet Beta Bionics insulin pump and Dexcom G7 FAQs

Learn about offers and coupons for Dexcom G7 15 Day CGM system, now available with a prescription through pharmacy or a medical device distributor.

Are there offers or coupons for the Dexcom G7 15 Day system?

No. Even though Tandem t:slim insulin pump and Tandem Mobi System are indicated for use in individuals 2 years of age and greater, the Dexcom G7 15 Day sensor is only approved for ages 18 and older. Patients younger than 18 years of age will need to use the G7 sensor with their pump.

Will kids be able to use G7 15 Day with the Tandem t:slim or Tandem Mobi, once they are compatible?

Tandem Mobi is now compatible with Dexcom G7 CGM. Get answers to your questions about integration, upgrade, insurance coverage, prescription and more.

Dexcom G7, G6 and Tandem Mobi Compatibility FAQs

Discover the many differences between Dexcom G7 15 Day System and G7 CGM, including longer sensor wear time, higher accuracy, age recommendations, and more.

How is the Dexcom G7 15 Day System different from G7 CGM?

Dexcom G7 15 Day is designed for adults 18 years and older with all types of diabetes including type 1, type 2, or gestational diabetes. 

Who is Dexcom G7 15 Day for?

For Tandem and Dexcom G6 or G7 support, learn where you can find the support resources you need.

I use a Tandem Diabetes Care t:slim X2 pump, who do I contact for support?

If you have a Dexcom order on file with your medical device distributor, contact your medical device supplier for support in switching to Dexcom G7 15 Day CGM.

I have a G7 order with medical device distributor, does my doctor have to write a new one for Dexcom G7 15 Day?

To get the new Dexcom G7 15 Day Continuous Glucose Monitoring (CGM) System, you may need a new prescription. Learn how to switch from G7 CGM.

How do I switch from G7 CGM to Dexcom G7 15 Day system?

The Dexcom G7 15 Day CGM system uses a new algorithm that provides five additional days of sensor wear, which requires a 60-minute warmup. 

Why does Dexcom G7 15 Day require a 60-minute warm up?

Dexcom G7 CGM is compatible with the latest Apple iPhones and many popular Android devices. Check if your smart device is compatible with Dexcom G7.

What smart devices* are compatible with Dexcom G7?

Dexcom G7 15 Day is now available with Tandem t:slim X2 and the Tandem Mobi System (ages 18+), speak with your doctor about a prescription for both Dexcom G7 15 Day and a Tandem pump.

I&#x27;m new to Dexcom and Tandem. How do I get the Dexcom G7 15 Day sensor and the Tandem pump?

Yes, you will need a new prescription for the Dexcom G7 15 Day system. Request that your prescribing physician sends a new prescription to your pharmacy.

I have a G7 prescription at the pharmacy, does my doctor have to write a new one for Dexcom G7 15 Day?

Visit the Dexcom-Beta Bionics FAQ page for information about who to contact for system support when using Dexcom G7 15 Day with iLet pump

Who do I call for technical support on Dexcom G7 15 Day with Beta Bionics?

If you have the latest iLet pump firmware compatible with the Dexcom G7 CGM, you don&#x27;t need to upgrade or update your iLet to pair with the G7 15 Day sensor. 

Do I need to upgrade iLet to connect with Dexcom G7 15 Day sensor?

No. Even though the iLet Bionic Pancreas system is approved for ages six and up, the Dexcom G7 15 Day sensor is only approved for adults 18 years and older.

Can kids use a Dexcom G7 15 Day sensor with iLet system?

These frequently asked questions (FAQs) are specific to the Dexcom CGM / Beta Bionics iLet automated insulin pump.

I use Beta Bionics iLet pump with my Dexcom CGM, who to contact for support? 

Yes, Dexcom G7 15 Day CGM sensors are compatible with the iLet insulin pump.

Will Dexcom G7 15 Day sensors work with the iLet Pump?

Dexcom G7 15 Day CGM system and the iLet pump can now be used together. Learn how to ask your healthcare provider to send a prescription and order.

I&#x27;m new to Dexcom and Beta Bionics, how do I get G7 15 Day sensor and iLet pump? 

Yes, Dexcom CGM data can be viewed in real time within the TempoSmart App.

Will Dexcom CGM Glucose Data be viewed in the TempoSmart App?

Please direct any questions to the local Lilly Sales Representative, or direct any questions to Lilly Tempo Support at 1-855-LILLY-TEMPO (1-855-545-5983)

Who do I contact with issues connecting a patient&#x27;s Dexcom account to TempoSmart app?

Google Health Connect is Google’s health and fitness tracking app available for use with Android devices. You can enable the Dexcom G6 app to share glucose data with Health Connect, which displays glucose data with a three-hour delay.

Can I share my glucose data with Google Health Connect?

At the bottom of the TempoSmart app screen, select More from the menu. Click on Connections and Devices.

How do I pair my Dexcom G6/G7 with my TempoSmart App?

No, insulin data will not be available within Clarity. Refer to TempoSmart App or Tempo Insights for reports.

Will insulin data from Tempo Smart Button be visible in Dexcom Clarity?

With questions regarding pairing TempoSmart button and app, lease contact local Lilly Sales Representative or Lilly Tempo Support at 1-855-LILLY-TEMPO.

What if I have issues pairing my TempoSmart Button to my TempoSmart App?

Yes, once you pair your Dexcom G6/G7 with the TempoSmart App. An internet connection is required to receive real time data.

Is real time CGM data available within the TempoSmart App or Tempo Insights?

Apple Health is an app included in Apple devices with iOS 8 and higher. Here&#x27;s how to enable Dexcom G6 app to send glucose information to Apple Health app.

How do I enable glucose data sharing from Dexcom G6 app to the Apple Health app?

No, insulin data will not be available within the Dexcom CGM app. Refer to TempoSmart App or Tempo Insights for reports.

Integrations and Partners

Integrations and Partners topics