Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

https://dexcom.com/content/footer-international

global-international-footer

en-us/start -- US Lead Gen Form Page

Get Started with Glucose Sensing

Visit the Dexcom-Omnipod Technical Support FAQ page for information about who to contact for system support when using Dexcom G7 15 Day with Omnipod 5 pump.

Who do I call for technical support on Dexcom G7 15 Day with Omnipod 5? 

Learn who to contact for support if you use Omnipod 5 pump with Dexcom G7 or G6 and experience connection issues, sensor pairing or other system errors.

I use the Omnipod 5 with Dexcom G7, who to contact?

Yes, you can use a Dexcom G7 15 Day CGM sensor with iLet Bionic Pancreas or Omnipod 5. For users of Tandem t:slim X2 or Tandem Mobi, integration is coming soon.

I am on an AID system or connected pump, can I upgrade to G7 15 Day?

The Dexcom G7 15 Day CGM System will be marked by the Dexcom G7 15 Day product logo on the sensor packaging. Learn more.

How do I know if I have a Dexcom G7 15 Day sensor or G7?

Yes, all Dexcom G7 15 Day CGM sensors are compatible with the Omnipod 5 insulin pump for diabetes management.

Will all Dexcom G7 15 Day sensors work with Omnipod 5?

Dexcom G7 15 Day CGM system and Omnipod 5 pump can now be used together. Learn how to ask your healthcare provider to send a prescription and order.

I&#x27;m new to Dexcom and Omnipod, how do I get G7 15 Day sensor and Omnipod 5?

No. Even though the Omnipod 5 pump is approved for ages two and up, the Dexcom G7 15 Day CGM sensor is only approved for adults 18 years and older.

Can kids use Dexcom G7 15 Day sensor with Omnipod 5 pump?

If you&#x27;re using Omnipod 5 pump, make sure you have Pods that are compatible with both Dexcom G6 and G7 CGM, which will be compatible with Dexcom G7 15 Day.

Do I need to upgrade Omnipod 5 to connect with Dexcom G7 15 Day?

Dexcom G7 CGM system is compatible with Omnipod 5 insulin pump; find information about integration, coverage, pairing and how to get started with Omnipod 5.

Omnipod 5 and Dexcom G7 Compatibility FAQs

If your insulin pump isn’t connecting to your Dexcom G7 CGM, it could be due to compatibility issues, Bluetooth settings, or software updates. 

Why is my automated insulin pump not connecting to my Dexcom G7 continuous glucose monitoring (CGM) system? 

Yes, Dexcom G7 15 Day CGM will connect with compatible automated insulin delivery systems at launch. Learn more about connected insulin pumps and pens.

Will Dexcom G7 15 Day be compatible with connected AID systems?

Yes, with Dexcom G7 15 Day, you can use your Dexcom receiver when paired with the Omnipod 5 Automated Insulin Delivery System.

Does the Dexcom receiver work with the Dexcom G7 15 Day sensor and Omnipod 5 Automated Insulin Delivery System?

Get answers to your questions about Dexcom G7 CGM System integration with Tandem t:slim X2 insulin pump, system connection, insurance coverage, and prescription.

Dexcom G7 &amp; Tandem t:slim X2 insulin pump FAQs

Tandem continues to work closely with Dexcom to ensure compatibility with the Dexcom G7 15 Day system as soon as possible. Check back soon.

When will Dexcom G7 15 Day integrate with Tandem t:slim X2 and Mobi? 

Find answers to questions about Dexcom G7 CGM System and iLet Beta Bionic Pancreas Insulin Pump connection, getting started, ordering or upgrading to G7.

iLet Beta Bionics insulin pump and Dexcom G7 FAQs

Tandem Mobi is now compatible with Dexcom G7 CGM. Get answers to your questions about integration, upgrade, insurance coverage, prescription and more.

Dexcom G7, G6 and Tandem Mobi Compatibility FAQs

For Tandem and Dexcom G6 or G7 support, learn where you can find the support resources you need.

I use a Tandem Diabetes Care t:slim X2 or Mobi pump, who do I contact for support?

Visit the Dexcom-Beta Bionics FAQ page for information about who to contact for system support when using Dexcom G7 15 Day with iLet pump

Who do I call for technical support on Dexcom G7 15 Day with Beta Bionics?

If you have the latest iLet pump firmware compatible with the Dexcom G7 CGM, you don&#x27;t need to upgrade or update your iLet to pair with the G7 15 Day sensor. 

Do I need to upgrade iLet to connect with Dexcom G7 15 Day sensor?

No. Even though the iLet Bionic Pancreas system is approved for ages six and up, the Dexcom G7 15 Day sensor is only approved for adults 18 years and older.

Can kids use a Dexcom G7 15 Day sensor with iLet system?

These frequently asked questions (FAQs) are specific to the Dexcom CGM / Beta Bionics iLet automated insulin pump.

I use Beta Bionics iLet pump with my Dexcom CGM, who to contact for support? 

Yes, Dexcom G7 15 Day CGM sensors are compatible with the iLet insulin pump.

Will Dexcom G7 15 Day sensors work with the iLet Pump?

Dexcom G7 15 Day CGM system and the iLet pump can now be used together. Learn how to ask your healthcare provider to send a prescription and order.

I&#x27;m new to Dexcom and Beta Bionics, how do I get G7 15 Day sensor and iLet pump? 

Yes, Dexcom CGM data can be viewed in real time within the TempoSmart App.

Will Dexcom CGM Glucose Data be viewed in the TempoSmart App?

Please direct any questions to the local Lilly Sales Representative, or direct any questions to Lilly Tempo Support at 1-855-LILLY-TEMPO (1-855-545-5983)

Who do I contact with issues connecting a patient&#x27;s Dexcom account to TempoSmart app?

Google Health Connect is Google’s health and fitness tracking app available for use with Android devices. You can enable the Dexcom G6 app to share glucose data with Health Connect, which displays glucose data with a three-hour delay.

Can I share my glucose data with Google Health Connect?

At the bottom of the TempoSmart app screen, select More from the menu. Click on Connections and Devices.

How do I pair my Dexcom G6/G7 with my TempoSmart App?

No, insulin data will not be available within Clarity. Refer to TempoSmart App or Tempo Insights for reports.

Will insulin data from Tempo Smart Button be visible in Dexcom Clarity?

With questions regarding pairing TempoSmart button and app, lease contact local Lilly Sales Representative or Lilly Tempo Support at 1-855-LILLY-TEMPO.

What if I have issues pairing my TempoSmart Button to my TempoSmart App?

Yes, once you pair your Dexcom G6/G7 with the TempoSmart App. An internet connection is required to receive real time data.

Is real time CGM data available within the TempoSmart App or Tempo Insights?

Apple Health is an app included in Apple devices with iOS 8 and higher. Here&#x27;s how to enable Dexcom G6 app to send glucose information to Apple Health app.

How do I enable glucose data sharing from Dexcom G6 app to the Apple Health app?

No, insulin data will not be available within the Dexcom CGM app. Refer to TempoSmart App or Tempo Insights for reports.

Integrations and Partners

Integrations and Partners topics