What do I do if I receive the Sensor Failed alert?
If you are receiving a Sensor Failed Alert on your Dexcom G6 and your inserted sensor will no longer give CGM values, please remove the failed sensor.
Insert a new sensor and contact Global Technical Support for product troubleshooting and replacement inquiries
Global Technical Support
1-844-607-8398
Submit a tech support requestAvailable 24 hours a day; 7 days a week
1-844-607-8398
Submit a tech support requestAvailable 24 hours a day; 7 days a week
MAT-8222