How do I know if I need to update my Dexcom G6 iOS App?

Make sure that you are using the updated app version for your region:

If you aren't sure which version you have installed, you can check by following the instructions below:

Within the Dexcom G6 iOS App, navigate to Settings > About. The version of the app you currently have installed will be displayed next to "Software Revision".

How do I update the Dexcom G6 iOS App?

On your iPhone’s home screen select the App Store app , select the Updates icon in the bottom row then select the Dexcom app for updating.

Do I need to reschedule alerts and alarms after updating?

Only if you receive an Alert Setting Reset notification after updating the app.

How do I reschedule alerts and alarms?

Open the Dexcom G6 app, select Settings > Alerts > Alert Schedule then follow the instructions.

What should I do if I need help?

Within the US:
Call Dexcom Technical Support at 1-844-607-8398. Our Technical Support is available 24 hours a day/7days a week.

Within Canada:
Call Dexcom Technical Support at 1-844-832-1809. Our Technical Support is available 24 hours a day/7days a week.

Outside of the US and Canada:
Call local Dexcom Technical Support or local distributor (as applicable)