error fb Gplus IN twitter down-arrow Email Phone Check-Mark padlock circle_arrow minus plus play_btn close Clipboard_Icon Shopping-Cart_Icon Speech_Bubble_Icon Stethoscope_Icon pharmacists menu left-arrow right-arrow facebook search cart

Important Follow App update for Android Users

In response to Google’s hosting changes, which will take effect in April 2019, Dexcom will be providing an update to the Follow App in March 2019. All Android Follow App users will be required to upgrade to this new version of Follow to continue using the Follow App.

This Follow App update will require Android Follow App users to be running a minimum of Operating System (OS) 6 or greater. If your device does not support OS 6 or greater, you will need to upgrade your device first.

For more information on Follow App smart device compatibility click here.

If you still have questions or would like to speak with a customer service representative, please call 1-844-607-8398. Please note: This update does not affect iOS users in any way, this is only relevant for Android users using a smart device running OS 5 or older.

Dexcom FOLLOW App FAQ Topics:

LBL017240 Rev001

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.