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What does Calibration Error mean?

The system didn’t accept your recent calibration.  You will not receive sensor readings, Alarm/Alerts or notifications display until this error is fixed.  

Follow the instructions on the error screen to enter a new blood glucose value for calibration.  If the error screen still appears after two attempts to correct it, the sensor may need to be replaced.  To report the error, contact Technical Support at 1-844-607-8398.


LBL014629 Rev001

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.