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Why can't I start my sensor?

If you cannot find the option to start a sensor your sensor may still be in an active session and you will need to manually end your sensor session. If you don't have the option for “Stop Sensor” then you need to enter your Transmitter ID.

Dexcom G4 PLATINUM (Adult) FAQ Topics:

LBL-011744 Rev01

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.