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Why won't my receiver charge on the computer cable?

Make sure that you’ve downloaded the Dexcom Studio software onto your computer first. You can download the software here.

Dexcom G4 PLATINUM (Adult) FAQ Topics:

LBL-011746 Rev01

Interested in getting a Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.