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Can I still use Windows 7 when updating the software on my Dexcom receiver?

Last Updated: June 18, 2020

Microsoft has discontinued their support for the Windows 7 operating system. Dexcom recommends that you update your PC to Windows 10 before performing a receiver firmware update. You can still use Windows 7 after support has ended; however, both your receiver and PC may become more vulnerable to cybersecurity risks if you choose to do so. For information on upgrading your Windows 7 operating system, please contact Microsoft.

LBL019054 Rev001
 

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Dexcom G6 CGM System Guides

Need Additional Help?

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Chat Live with Tech Support

At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.