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How do I get started on the Dexcom G6 Continuous Glucose Monitoring (CGM) System?

This answer applies to:
Last Updated: January 27, 2021

Are you ready to order a Dexcom G6 CGM?

The first step to get started on Dexcom G6 is to visit our website (www.dexcom.com) and completely fill out the required information form. Our Customer Support Representatives are also available by phone to help answer your questions at 888-738-3646.

Do you have your system already?

Choose the option that works best for you: Use the training materials in your box to self-start, watch the online tutorials and videos, call your Healthcare Provider for training options, or call Dexcom CARE. Our Dexcom CARE team of trainers and certified diabetes educators are here to help you get started with your new Dexcom CGM system. Call 888-738-3646 to reach Dexcom CARE for live, interactive support.

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At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.

Dexcom G6 CGM System Guides

Need Additional Help?

Submit a Tech Support Request

Request Sensor Overpatches

Chat Live with Tech Support

At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.