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Dexcom Help Center

Introduction to Dexcom CGM

Find answers to your questions about Dexcom Systems, software and diabetes.

  • Is Dexcom available at my pharmacy?

    You may have pharmacy coverage for Dexcom through your insurance, which would allow you to get supplies at your local pharmacy. The Dexcom team has worked to expand pharmacy coverage for our customers, resulting in increased insurance provider coverage of CGM as a pharmacy benefit (versus Durable Medical Equipment). Here's how you can check if you have pharmacy benefits:

  • Will using Dexcom G6 change my daily diabetes management routine?

    If you’re already familiar with continuous glucose monitoring (CGM) systems, like the Dexcom G5 Mobile CGM System, the Dexcom G6 CGM System may or may not notably affect your day-to-day routine. However, you may benefit from the Dexcom G6 features that were designed for greater ease and convenience.

  • What is type 1 diabetes?

    Type 1 diabetes (T1D) is an autoimmune disease that occurs when the body’s own immune system mistakenly destroys insulin-producing cells in the pancreas.

  • What is hypoglycemia?

    Hypoglycemia is low blood sugar (glucose).

  • Is type 1 diabetes genetic?

    Researchers are still investigating what causes the onset of type 1 diabetes (T1D).

  • What are the main symptoms of type 1 diabetes?

    Symptoms related to type 1 diabetes (T1D) build over time or come on suddenly, sometimes within just a few weeks when the disease reaches a critical point.

Need Additional Help?

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Available Monday - Sunday, 7AM - 9PM (PDT)

Watch and Learn

Inserting Sensor and Attaching the Dexcom Transmitter

Traveling with Your Dexcom CGM