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If your transmitter didn’t pair with your display device and you are seeing a Transmitter Not Found alert, please try the below solutions:
Click here to view our guide on pairing and troubleshooting your G6 transmitter. For more information on the Transmitter Not found Alert, reference the Dexcom G6 User Guide.
At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.