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Last Updated: October 30, 2020

When you plug in your receiver to charge, a Speaker Test screen will appear. This allows you test whether the sound and vibration on your receiver are working properly. Follow the instructions on the receiver screen to test your sound/vibration, or skip the test for now. If you don’t get a beep or vibration, follow the instructions on the receiver screen to test again. If it still doesn’t vibrate and beep, there may be something wrong with your speaker/vibrations. To report the error, contact Technical Support at 877-738-3646

LBL014629 Rev001

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Dexcom G6 CGM System Guides

Need Additional Help?

Submit a Tech Support Request

Request Sensor Overpatches

Chat Live with Tech Support

At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT.