Why can't I find the Dexcom G6 app on the Google Play Store?
If your phone isn’t compatible with specific Android apps, including any Dexcom Android apps, the Google Play Store will filter these apps out of your search results. This filtering helps you only find apps that work on your phone.
If you want to view the Dexcom G6 app product page, you can view it here. If you’re viewing the app store page on an incompatible Android phone you will see a Google Play Store message on the page stating your phone isn’t compatible with this app.
To learn more about what you will see on the Google Play Store if your phone is compatible, view "What will I see in the Google Play Store if my phone is compatible with the Dexcom G6 app?”
Why am I being asked to update my phone's operating system (OS) to continue getting Dexcom app updates?
When an OS you’re using is no longer supported for your Dexcom app, we will ask you to update your OS to continue getting app updates.
What smart devices are compatible with the Dexcom G6 app?
A variety of iOS and Android smart devices are compatible with the Dexcom G6 app. View a list of compatible smart devices.
How soon will Dexcom support my Android phone?
Dexcom completes all required testing on the phones we support to ensure that the Dexcom CGM system meets safety, quality, and usability standards.