Product Support Request

We attempt to support all requests via email, and we will only attempt to call if needed.

We're currently experiencing a high volume of inquiries, and we want to ensure each of you receives the attention you deserve. Please bear with us as we work diligently to respond to your requests. We apologize for any delays and appreciate your patience and understanding during this time.

"To request G6 Overpatches, please visit G6 Overpatch Form.
Please fill out the information below if you are experiencing an issue with your Dexcom device and require assistance from Dexcom Technical Support. You will be contacted via preferred contact method you selected.
For immediate assistance, you may also visit the Dexcom Frequently Asked Questions page at https://www.dexcom.com/faq.
This form is only for patients who reside in the United States.
All fields marked with an asterisk(*) are required. All the information you provide is sent securely."