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Answers.

When you have questions, we want to make sure you also have answers. To help with this, we have compiled a list of the questions asked most. If you can not find what you are looking for, please give us a call at 1-888-738-3646 so we can help.

Top FAQs

  • Is My Dexcom SEVEN PLUS Waterproof?
  • How Do I Manually Stop a Sensor Session Before Day Seven, If I Want to End My Session Early?
  • Is the DM3 Software Mac Compatible?
  • What Do the Three Question Marks (???) Mean on the Receiver?
  • Where can I Wear my Sensor?
  • What Does It Mean to Calibrate?
  • Why Am I Not Able to View and Print Graphs From the DM3 Software?
  • Why is the Trend Arrow Not Displayed on My Receiver?
  • What is the Maximum Distance at Which the Receiver and Transmitter Communicate?
  • What is the Start-up Initialization Time?
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©2011 Dexcom, Inc. All rights reserved. This product is covered by U.S. patent.
Dexcom®, SEVEN®, STS®, BETWEEN THE LINES™, STAY BETWEEN THE LINES®, TAKE CONTROL — LIVE UNINTERRUPTED®,
LIVE UNINTERRUPTED™, DEXCOM DM®, DEXCOM DATA MANAGER®, OpenChoice™, and SenSync™ are trademarks and registered trademarks of Dexcom, Inc. All other trademarks and registered trademarks are the property of their respective owners.

Customer Care: 1-888-738-3646
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