Contact Us
We’re here to help. Choose the option below that best matches your question so we can direct you to the right support quickly. If you're a healthcare professional, please contact Dexcom Here
Technical & Product Support
If you need help with your Dexcom product, we’re here to help.
Log in for Faster Support
If you have a Dexcom account, sign in to pre-fill your details and speed up your request.
Request Product Support
Don’t have an account? Submit a product support request below.
Call Technical Support
Our technical support team is available:
Monday – Friday: 07:00 – 18:00
Saturday & Sunday: 08:00 – 16:30
Tel: 0800 031 5763
Monday – Friday: 07:00 – 18:00
Saturday & Sunday: 08:00 – 16:30
Tel: 0800 031 5763
Orders and Account Support
Get help with deliveries, payments, prescriptions, or managing your Dexcom account.
Track or Manage an Order
Check the status of a recent order, find delivery information, or view common ordering questions.
Manage Your Account
Sign in to update your details, reset your password, or manage your Dexcom account.
Payment & Billing Support
Questions about invoices, payments, or self-funded purchases? Contact our billing team for assistance.
NHS Funding & Prescription Support
For questions about NHS eligibility, prescriptions, or funded orders, please contact our NHS support team.
Getting Started & Training
Support to help you feel confident using Dexcom.
Nurse Led Support
Speak with our nurse led patient care team for further support and guidance.
Online Sessions
Book to attend an optional Group on-line session where we will help you to get started.
Still Need Help?
If you haven’t found what you’re looking for, our support team is here to assist.
We’re Here to Help
Office opening times:
Monday - Thursday 09:00 - 17:30
Friday 09:00 - 16:00
Tel: 0800 031 5761
Monday - Thursday 09:00 - 17:30
Friday 09:00 - 16:00
Tel: 0800 031 5761
