Account
Articles
Why am I being asked to register an account to place an order?
Because Dexcom is a medical device, we ask that all customers register to buy products from us, to help ensure that products end up in the right hands.
I'm trying to log in, but I'm being told my email or password is invalid. What do I do?
First, check to make sure the spelling of your email is correct. If it is, try resetting your password.
I created an account, but it doesn't show my order history. What do I do?
If you have placed orders in the past but they aren't visible in your order history, please contact Customer Service on 0800 031 5761 or [email protected]. and they will get you sorted.
How do I deactivate my account?
Please contact Customer Service on 0800 031 5761 for help closing your account.