Dexcom ONE+

Dexcom G6 on abdomen

Dexcom ONE+ Support

Get all the help and support you need for your device, right here.

Common troubleshooting topics for Dexcom ONE+

What does the Signal Loss alert mean?What do I do if I receive the Sensor Failed alert?What does Pairing Unsuccessful mean?What should I do if my sensor reading and blood glucose value don’t match?

Categories of support

  • Getting started
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Get started with your Dexcom ONE+

Setting up Dexcom ONE+ on your smartphone

Apply your Dexcom ONE+ sensor on your arm

Apply your Dexcom ONE+ sensor on your tummy

Learn more about the ONE+

Do more with your Dexcom

Managing your sensor adhesion

Managing your sensor adhesion

Everyone’s skin is different. Extra care may help you keep your sensor on for the entire sensor session. Here are tips some Dexcom customers have used successfully.
travelling with your dexcom cgm

Travelling abroad with your Dexcom

Don’t be worried about travelling with your Dexcom system. We have compiled information into a handy FAQ.

Downloads & Guides

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Essential steps for set up

Watch this 5 minute video explaining how to set up your Dexcom ONE+
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User Guide for Dexcom ONE+

Fully detailed PDF with everything you need to know to get the most out of your Dexcom ONE+ Sensor
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Treatment decisions

This short video tells you how you can make informed treatment decisions using your Dexcom ONE+ device

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